TearPro support desk

Frequently asked questions.

Clear answers about our products, ordering, service area, customer support, and how to reach the TearPro team.

Answers within reach

Start here. Contact us if you need more.

Every setup is different. If your question is not covered, our team can help you compare options and find the right next step.

Contact TearPro
01What does TearPro Services offer?

TearPro Services provides two-way radios, accessories, charging solutions, and practical product guidance for businesses, organizations, teams, and individuals.

02Can I purchase only one radio?

Yes. Radios can be ordered individually or in any quantity your team needs. The three-radio image on our products page is only an example configuration, not a pack-size requirement.

03Can TearPro help me choose the right radios?

Yes. We help compare options based on team size, environment, range, shift length, accessories, and day-to-day communication needs.

04Where is TearPro Services located?

TearPro Services is located in Eagle Mountain, Utah. We do not operate a walk-in retail store, so please call or email for ordering and support.

05Do you serve customers outside Utah?

Yes. TearPro is Utah based and serves customers across the United States.

06Does the products page send me to another company’s website?

No. TearPro product information stays on the TearPro Services website. Contact our team directly when you are ready to ask questions or order.

07Who does TearPro work with?

We support jobsites and field crews, hospitality teams, security operations, events, facilities, campuses, outdoor groups, organizations, and individuals.

08What support is available after a purchase?

TearPro remains available for customer questions and product support after the sale, with responsive and knowledgeable assistance throughout the experience.

09How can I contact TearPro Services?

Call 385-336-6504 or email support@tearproservices.com. Hours are Monday through Friday from 9am to 10pm, Saturday from 10am to 10pm, and Sunday closed.

10How do I leave a review?

Use the Leave Us a Review form on the Reviews page. Submitting opens your email app so feedback can be sent privately to the TearPro team for approval before publication.

Need help choosing?

Talk with the TearPro team.

385-336-6504support@tearproservices.com